Shipping policy

Domestic Shipping

Complementary courier services (free courier delivery) of all original artworks over $250 AU is offered as part of the artwork purchase to domestic Australian addresses. All of my artworks are freighted by Aus Post. You will receive a shipping notification when your package is handed over to the couriers, and tracking information where relevant, will be provided at this time.

 Purchases that fall under $250 AU, are subject to flat rate shipping for all Australian addresses.

International Shipping

International collectors are required to contact me directly for shipping quotes, and I will endeavour to find the most cost-effective means of transport.

 

Shipping and Processing Times

Please allow 2-4 weeks processing and handling on all original artworks, to allow for all of the final preparations to be made.

If you have ordered custom framing as an optional extra on an original artwork, please allow for an extra 2 week turn around to accommodate for this service.

Fine Art Prints are posted within 10 days of ordering.

Unfortunately, unexpected delays do happen, and while I promise to keep you as up to date as possible, delays with the courier service itself are out of my hands.

Please note that I am unable to change the address of the shipment once it has dispatched from my studio. Please contact me as soon as possible if a change of address has occurred, or an incorrect address is entered to mitigate the potential for lost goods.

Kayci Kayla Fine Art is not responsible for undelivered packages based on incorrect shipping addresses given by the customer.