Kayci Kayla Fine Art

I would be so honoured to work with your charity event! If you are interested in exploring the option with me furthur, please direct your query to kayci@kaycikayla.com (kayci@kaycikayla.com)and be sure to include the details of your organisation, the artwork you are interested in using OR subsequent deadlines for new artwork completion. I will endevour to get in touch with you as soon as I possibly can to work out the details. Please note that a shipment fee for the artwork may be be required pending size, value and other such details..

Of course! I currently offer two distinct commission services. Intrisive Thoughts Pet Portraits: These commissions invite you to collaborate with me to create a slightly unhinged, yet delightfully unique portrait of your pet’s alter ego. Thus far, we’ve welcomed Whippet doctors, Golden Retriever wizards, and Jack Russell cowboys—and I am wholeheartedly open to whatever wonderfully peculiar idea you may have. If you can imagine it, I would love to help bring it to life. Each piece is painted alla prima in oil, completed in a single sitting, and created on a 12 x 12 inch pine-framed canvas. These works celebrate spontaneity, humour, and personality—painted quickly, intuitively, and with joy. Personalised Paintings: My personalised commissions are original oil and mixed media works, created at a custom size to suit your individual requirements. These pieces are deeply considered and richly layered, weaving together personal imagery, symbolism, and story to create a work that feels profoundly and unapologetically yours. This process allows us to honour meaningful experiences—whether that be celebrating resilience and survival, championing professional achievements, commemorating loved ones, or capturing moments and memories of joy. Whatever your story, it would be my great honour to work alongside you to bring it to life through paint. Both options can be found in the COMMISSIONS section of my website.

All original artworks and commissions come with a Collector Care folder which contains: - a certificate of authenticity - a printed copy of the deication if applicable - a small thankyou note Fine Art Prints do not come with certificates of authenticity as they are open edition.

All Original Artworks and Fine Art Prints are deliveed through Australia Post for all domestic collectors. You will recieve a shipping notification when your package is handed over to the couriers, and tracking information where relavent, will be provided at this time. While I endevour to process orders as fast as possible, all orders are handpacked by the artist... and I only have two hands ( less if one of my children is in the vicinity)! Please allow 2-4 weeks processing and handling on all original artworks, to allow for all of the final preparations to be made. That being said, please feel free to reach out to me at kayci@kaycikayla.com (kayci@kaycikayla.com)if you have any questions at all about deadlines or timeframes! The moment the payment is completed, these artworks belong to you, so I am more than happy to provide any updates about their whereabouts. Fine Art Prints are generally posted within a week of ordering, and I will keep you aprised of any delays. Unfortunately, unexpected delays do happen, and while I promise to keep you as up to date as possible, delays with the courier service itself are out of my hands. Thank you so much for your patience!

Absolutely! Every Fine Art print is printed and packaged by the artist, 100% in studio, with so much love from my hands to your home! This collection is printed on Illford Gallerie 310gsm textured cotton rag art paper with 10 pigment based inks for archival gallery-grade reproductions. • Made to order in studio • Printed on 310gsm Textured Cotton Rag • Printed with 10 pigment based inks • Includes printed copy of the artwork dedication • white border comes standard on all prints • FREE SHIPPING AUSTRALIA WIDE • Flat rate of AU$15 for international shipping

Care is taken to ensure colour-accurate product photographs that are as true to the original products as possible, however there is always some variation when it comes to colour calibration between devices. Colour distortion is minimised as far as is reasonably practicable, however colouring of the products received may vary slightly from those seen on the website. I have a 30-day return policy, which means you have 30 days from the date of purchase to request a return. To be eligible for a return, your item must be in the same condition that you received it, unused, undamaged, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact me at kayci@kaycikayla.com.(https://www.kaycikayla.com/contact) ​ If your return is accepted, you'll be responsible for shipping the item back to the studio. As per Australia’s consumer protection laws, shipping fees on any and all returned items within good faith are not covered by the studio. Only in the case of faulty merchandise will the return shipping be covered by the artist. Returns may fall under one of the following categories: Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and remedy it as soon as possible. I want you to love your purchase, so anything I can do to make sure that is the case is my top priority! Please note that Artworks are photographed before leaving the studio to evidence their condition. Exceptions / non-returnable items: Unfortunately, I cannot accept returns on sale items, or personalised commissions, so please consider these purchases carefully. Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. Refunds We will notify you once we’ve received and inspected your return, and inform you if your refund request is approved. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too. Any questions or queries regarding refund or return policies, please don’t hesitate to contact me.

Absolutely! Domestic shipping ( within Australia) is a complimentary service covered by the cost of the artwork. Due to varied international shipping costs, I am unable to offer complimentary shipping internationally. International collectors are required to reach out to me at kayci@kaycikayla.com (kayci@kaycikayla.com)for shipping quotes, and I will endevour to find the most cost effective means of transport. Once approved, this amount will be invoiced to the collector, to be paid before shipment.