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terms of service

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LAST REVIEWED 12-11-2024

 

 

This Privacy Policy describes how www.kaycikayla.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

We value and respect the privacy of all people we interact with and are committed to protecting your privacy in complete compliance with the Privacy Act (1998) (Cth)( Privacy Act) and all applicable privacy laws and regulations.

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WHAT IS PERSONAL INFORMATION?

“Personal information” refers to any information, whether true or not, and whether recorded in a material form or not, about an identified individual or an individual who is reasonably identifiable.

This includes information that personally identifies you either directly, or indirectly.

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COLLECTING PERSONAL INFORMATION

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. The type of Personal information that we collect about you depends on the way in which you interact with the site and what you choose to and consent to share.

You do not have to provide us with your personal information. Where possible, we will give you the option to interact with us anonymously or by using a pseudonym. However, if you choose to deal with us this way, or choose not to provide your personal information, we may not be able to provide you with our services, sales or interact with you.

See the list below for more information about what Personal Information we collect and why.

  • Name

  • Mailing or street address

  • Phone number

  • Email address

  • Payment information

  • IP address

 

HOW DO WE COLLECT YOUR PERSONAL INFORMATION?

We collect your information directly from you, when you:

  • Create an account

  • Make purchases through the website

  • Reach out for customer support

  • Subscribe to mailing lists

  • Fill out online forms

 

WHY DO WE COLLECT PERSONAL INFORMATION?

  • To load and optimize the site accurately

  • Organize shipment of your products

  • Take payment for your products

  • Deliver customer support

  • Contact you with respect to new or existing information

  • Curate products in accordance with your preferences, i.e commissioned artworks

  • To assist with marketing and advertising

 

COLLECTING PERSONAL INFORMATION FROM THIRD PARTIES

kaycikayla.com does not collect personal information from third parties at this time.

 

HOW DO WE USE YOUR PERSONAL INFORMATION?

  • To provide you with information or services that you have requested

  • To deliver to you a more personalized experience and service offering

  • Improve the quality of the services we offer

  • Internal administrative purposes

  • Marketing and advertising purposes

  • To organize receipt of the goods ordered

 

MINORS

The Site is not intended for individuals under the age of 16. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.

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DISCLOSURE OF YOUR INFORMATION TO THIRD PARTIES.

We may disclose your information to third parties in accordance with this policy where you would reasonably expect us to disclose your information. We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above.

 

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COOKIES

kaycikayla.com uses cookies. A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.

The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as www.allaboutcookies.org.

Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioral Advertising” section below.

 

WEBSITE ANALYTICS AND BEHAVIORAL ADVERTISING

We may also use your personal information or disclose your personal information to third parties for the purposes of advertising, including online behavioral advertising, website personalization and to provide targeted or retargeted advertising content to you ( through third parties). For example:

  • We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en.You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

  • We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

 

DIRECT MARKETING

We may send you direct marketing communications and information about our services, opportunities or events that we consider may be of interest to you if you have requested or consented to receive such communications. These communications will be sent as emails and are delivered under strict application with applicable marketing laws, such as the  Australian Spam Act 2003 (cth).

 

 

RETENTION

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information.

 

ACCESS AND CORRECT YOUR PERSONAL INFORMATION

We will endeavor to keep your information accurate, complete and up to date. If you wish to make a request to access and/or correct the personal information that we hold about you, please contact us and we will respond within 48hrs.

 

LINKS FROM THIRD PARTY SITES

Kaycikayla.com may contain links to websites operated by third parties. If you access a third party website through our website, personal information may be collected by that third party website. We make no representations or warranties in relation to the privacy practices of any third-party provider or website and we are not responsible the privacy policies or content of any third party provider or website. Third party providers/websites are responsible for their own privacy practices and we encourage you to read their privacy policies.

 

 

GDPR

Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:

 

  • Your consent;

  • The performance of the contract between you and the Site;

  • Compliance with our legal obligations;

  • To protect your vital interests;

  • To perform a task carried out in the public interest;

  • For our legitimate interests, which do not override your fundamental rights and freedoms.

 

If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.

For more information on Wix and the GDPR

: https://support.wix.com/en/article/general-data-protection-regulation-gdpr

 

INQUIRIES AND COMPLAINTS

For complaints about how kaycikayla.com handles, processes or manages your personal information, please contact us. Please allow up to a week for us to process your complaint. If you are not satisfied with kaycikayla.com ’s resolution or response to your complaint, you have the right to contact the Office of the Australian Information Commissioner at www.oaic.gov.au to lodge a complaint.

 

CHANGES

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

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CONTACT

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at kayci@kaycikayla.com .

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